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About the Business
At Cape Coral Screen & Vinyl, we installing screens for the greater Lee County including Fort Myers, Naples, and surrounding areas for over 30 years . Through honesty and dependability we work hard to exceed your expectations while providing high-quality window and door screens, pool enclosures, solar screens, exterior window and window decor products that create a distinctive look on your residential or commercial property as well as providing excellent hurricane and security protection. Our products include: Vinyl and acrylic window and door enclosures Pool enclosures and lanais Screened front entries Designer and security screen doors- decorative, retractable, bi-fold Garage door screens Roll-up screens Aluminum roofs Solar screens Hurricane protection shutters and storm panels It's our commitment to do whatever it takes to make sure our customers are glad they chose Cape Coral Screen
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- Dan S.Alexandria, VA272Sep 6, 2018First to Review
These guys built a new screen enclosure over my pool and patio area. It was a fantastic experience. One of the owners went to Purdue and I'm a fellow Boilermaker so I had a soft spot for them. He was new to the business and was really great to work with. His dog Mackey was in the office when I went by and he was a great little fella. They were helpful, responsive and professional throughout the process. The end result was great and i would recommend this company without hesitation.
I'm definitely glad I worked with them.Helpful 2Thanks 0Love this 0Oh no 0 - Stephen Z.Cape Coral, FL09May 25, 2019
What happened to old fashion integrity?
After reading the reviews and getting a phone quote I took my six vinyl sliding windows in to be refurbished. The lady at the desk was very helpful and nice. Smiling as she informed me that the price that she quoted me a few hours before was not the price I would have to pay, and that the material that was on them, the material that I wanted was not what they would use unless I wanted to pay a whole lot more. We talked about the material I wanted on the phone and she knew EXACTLY what I wanted.
So they downgraded the material, and then charged me more than $100.00 more than she had quoted me (to get me to bring in the windows) and bait and switch. There was NO misunderstanding about what I wanted, she would not even look me in the eye when talking about it.
They were very kind and delivered the windows (after they were paid for), and before I could inspect them.
That was yesterday, today I went to reinstall them and found that they did not even wipe them off before putting the new vinyl in. If they had just hosed them off it would have helped. Now I have to be so very careful in cleaning them as to not damage the new vinyl.
This is a terrible way to treat a customer, especially a senior citizen. What every happened to quality craftsmanship, honesty, integrity or even human kindness. To say I am disappointed is an understatement.
I have been working on one of the six windows for over an hour doing what could have been done to all of them in 5 minutes before the vinyl was put in. I am glad that some people had a good experience, I only wish I were one of them.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kaitlin D.
Jul 9, 2019
Stephen - we are sorry to hear the miscommunication that went on & have since tried to reach out to fix any issues as we would be happy to do so, We hope that you come back to give us another shot as we always strive to make our customers happy even in the event of a mishap. Our Main office has reached out with no success - 833.352.2378
- Michele A.Bradenton, FL02Oct 15, 2019
Wow! I'm so glad I chose this company to install my screen enclosure! The rates were far better than any of the companies I quoted.They did an amazing job. The owner was in through every step to make sure it was done to perfection. Very professional, answered all of my questions easily, and very clean! They definitely know what they are doing. I highly recommend this company without hesitation.
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